Input for BPO Certification and Education

NABPOP strives to publish the most current and relevant BPO and pricing evaluation education, training, and certification testing as possible. NABPOP takes inputs from a myriad of sources to produce and publish the best BPO education training and certification testing available.


NABPOP takes input from:

BPO Companies/Financial Institutions (QC departments)
   • Common problems encountered
   • Quality issues
   • Reasons for rejections/reworks
   • Frequently asked questions
   • What right looks like

Feedback from BPO vendors in the field
   • Common scenarios
   • Difficult situations

Within the association
   • Frequently asked support questions
   • Suggestions and feedback

NABPOP Advisory Board