BPO Certification Test generation process
The Certification Test is consistently evolving to meet the needs of the valuation industry. NABPOP utilizes the input and feedback, from QC departments of many BPO Companies, to update and keep current the Certification Test as well as the NABPOP BPO Education section for members. QC Departments provide common mistakes from BPO submissions as well as the exceptional BPO submissions – what “right” looks like.
Step 1 The BPO Certification Test Questions are generated by input and suggestions from the following groups:
• QC departments from various BPO companies:
Step 2 Compile information
* Publish test to beta test group
Step 3 Revise test as necessary
Step 4 Publish live test/assign test version
Step 5 Monitor live test
Step 6 Repeat process
Each question on the test is evaluated, categorized, and weighted based on the following criteria. In order to do a competent BPO report, a professional:
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